The hot and cold water dispenser is a common electrical appliance that processes the temperature of drinking water, utilizing either heating, cooling, or combined mechanisms based on product specifications. Due to the wide variety in design, technology, and features, enterprises must proactively establish compliance with the Legal Regulations for Water Dispensers in Vietnam to guarantee that their products meet all essential safety and quality conditions prior to market entry.
See more: Capacity Profile Of Phuc Gia Laboratory Corporation
Table 1: Testing Requirements for Water Dispensers

In this guide, Phuc Gia® compiles essential information concerning the standards, technical regulations, and required permits for water dispensers. This summary is designed to help enterprises fully grasp the mandatory technical requirements and procedural steps required under the Legal Regulations for Water Dispensers in Vietnam before manufacturing, importing, or circulating the product.
Table 2: Procedures for Implementing Licenses for Water Dispensers

1. What is a Water Dispenser?
The water dispenser is an electrical appliance engineered to provide drinking water at various temperatures via heating, cooling, or combined mechanisms. Fundamentally, the unit consists of a water reservoir, heating element, cooling apparatus, dispensing faucets, and a temperature control system. Many advanced models incorporate safety features like thermal sensors, safety locks, energy-saving modes, or integrated filtration modules.
The market offers diverse configurations, from conventional top-loading bottled dispensers to direct-piping systems, catering to residential, office, and public consumption. Due to the complexity involving multiple electrical systems (heating and refrigeration) and contact with potable water, every model—including those from popular brands like Panasonic, Kangaroo, and Midea—must strictly comply with the comprehensive technical mandates dictated by the Legal Regulations for Water Dispensers in Vietnam.

2. Legal Regulations for Water Dispensers in Vietnam
1.1. Procedures for Implementing Licenses for Water Dispensers in Vietnam
a) For Imported Water Dispensers
| MANAGING MINISTRY | IMPORTED WATER DISPENSERS | |
| Implementing Steps | Authorizing/Implementing Body | |
| Ministry of Science and Technology | Step 1: State control registration (*) | Local Department of Standards, Metrology and Quality / Department of Science and Technology where the declaration is opened |
| Step 2: Regulation conformity testing | Phuc Gia® | |
| Step 3: Regulation conformity certification (**) | Phuc Gia® | |
| Step 4: Submit the certificate of conformity and related documents to the registration authority from Step 1 | The enterprise submits the dossier to the Local Department of Standards, Metrology and Quality / Local Department of Science and Technology where the declaration is opened | |
| Step 5: Affix the CR conformity stamp (Before circulating on the market) |
The enterprise self-implements after being licensed | |
Notes: Phuc Gia®: Phuc Gia Laboratory Corporation.
(*) Online Submission: Submission for State Inspection is conducted online via https://vnsw.gov.vn/ (Vietnam National Single Window).
(**) QCVN 4:2009/BKHCN Certification: Certification is conducted according to Method 5 or Method 7.
Method 5: Includes factory assessment, sample sealing, testing of a representative sample, Certificate (GCN) valid for 3 years, with periodic surveillance not exceeding once every 12 months.
Method 7: Includes batch inspection, sample sealing, testing of a batch representative sample, Certificate (GCN) only valid for the specific batch.
b) For Domestically Manufactured Water Dispensers
| MANAGING MINISTRY | DOMESTICALLY MANUFACTURED WATER DISPENSERS | |
| Implementing Steps | Authorizing/Implementing Body | |
| Ministry of Science and Technology | Step 1: Regulation conformity testing | Phuc Gia® |
| Step 2: Regulation conformity certification (**) | Phuc Gia® | |
| Step 3: Declaration of conformity | Local Department of Standards, Metrology and Quality / Department of Science and Technology (where the business is registered) | |
| Step 4: Affix the CR conformity stamp (Before circulating on the market) |
The enterprise self-implements after being licensed | |
Notes: Phuc Gia®: Phuc Gia Laboratory Corporation.
(*) Online Submission: Submission for State Inspection is conducted online via https://vnsw.gov.vn/ (Vietnam National Single Window).
(**) QCVN 4:2009/BKHCN Certification: Certification is conducted according to Method 5 or Method 7.
Method 5: Includes factory assessment, sample sealing, testing of a representative sample, Certificate (GCN) valid for 3 years, with periodic surveillance not exceeding once every 12 months.
Method 7: Includes batch inspection, sample sealing, testing of a batch representative sample, Certificate (GCN) only valid for the specific batch.
1.2. Legal Regulation Documents
| Ministry of Science and Technology | |
| Legal Regulation Documents | – Decision No. 2711/QĐ-BKHCN (30/12/2022) of the Ministry of Science and Technology (MOST) on announcing the list of Group 2 products and goods (mandatory quality inspection).
– Circular No. 01/2022/TT-BKHCN (16/02/2022) of MOST on amending Circular 07/2018/TT-BKHCN and Circular 08/2019/TT-BKHCN. – Circular No. 06/2020/TT-BKHCN (10/12/2020) of MOST guiding and implementing Decrees 132/2008/NĐ-CP, 74/2018/NĐ-CP, 154/2018/NĐ-CP, and 119/2017/NĐ-CP. – Circular No. 02/2017/TT-BKHCN (31/03/2017) of MOST promulgating regulations on standard conformity declaration, regulation conformity declaration, and conformity assessment methods. – Circular No. 21/2016/TT-BKHCN (15/12/2016) of MOST promulgating Amendment 1:2016 to QCVN 4:2009/BKHCN – National Technical Regulation on Safety for Electrical and Electronic Equipment. – National Standard TCVN 5699-2-21:2013 (IEC 60335-2-21:2012) (2013) of MOST regulating Household and similar electrical appliances – Safety – Part 2-21: Particular requirements for storage water heaters. – Circular No. 28/2012/TT-BKHCN (30/09/2009) of MOST promulgating regulations on standard conformity declaration, regulation conformity declaration, and conformity assessment methods. – Circular No. 21/2009/TT-BKHCN (30/9/2009) of MOST promulgating and implementing the National Technical Regulation on Safety for Electrical and Electronic Equipment (QCVN 4:2009/BKHCN). |
1.3. Types of Water Dispensers within the Scope of Application
| Ministry of Science and Technology | |
| Types of Water Dispensers within the Scope of Application | Water heating and cooling appliances with storage (including those with water filtration units); Water filtration and heating/cooling machines. Specifically:
|
1.4. Currently Effective Regulations/Standards
| Ministry of Science and Technology | |
| Currently Effective Regulations/Standards | QCVN 4:2009/BKHCN and Amendment 1:2016 QCVN 4:2009/BKHCN (specifically applying the requirements stipulated in TCVN 5699-2-21:2013) |
1.5. Important Notes in Importation, Manufacturing, and Business Policies under the Legal Regulations for Water Dispensers in Vietnam
| Ministry of Science and Technology | |
| Important Notes | – Testing and certification must be carried out by a testing and certification organization designated, registered, or recognized by the Ministry of Science and Technology (MOST).
– Domestic enterprises manufacturing or importing hot and cold water dispensers, after obtaining conformity certification, must register the declaration of conformity at the local Sub-Department of Standards, Metrology, and Quality (STAMEQ) where the enterprise is registered, before circulating the product in the market. – The Certificate of Conformity is valid for no more than 3 years. The enterprise must retain records for no less than 10 years from the date the last product of the registered type/model was shipped. – Additional requirements may apply to electric hot and cold water dispensers designed for use in vehicles, ships, or aircraft. – Used electric hot and cold water dispensers are prohibited from import. – Electric hot and cold water dispensers must comply with other requirements regarding food safety. – Import tax must be fulfilled when completing water dispenser import procedures. Enterprises should request a Certificate of Origin (C/O) from the exporter to benefit from special preferential import tax rates. |
Thorough understanding and compliance with the Legal Regulations for Water Dispensers in Vietnam is not merely a legal prerequisite for market circulation; it is a critical factor for enterprises seeking to safeguard their reputation, significantly minimize legal risks, and boost competitiveness. Therefore, businesses must ensure complete adherence to all current regulations and maintain a proactive approach by regularly updating their knowledge of changes in the legal framework, thereby ensuring product safety and meeting all quality management demands.
3. PHUC GIA LABORATORY CORPORATION: COMPREHENSIVE SERVICES FOR WATER DISPENSERS
| ORD | PHUC GIA® CAPABILITIES | MINISTRY OF SCIENCE AND TECHNOLOGY |
| 1 | Testing Capabilities (Certification/ Designation) |
Phuc Gia® has been designated for testing and certification of electrical safety and electromagnetic compatibility (EMC) and remains effective/valid. (Detail) |
| 2 | Quotation and Duration for Tests | The official listed quotation is available here. |
| 3 | Support | – Consultancy on product quality improvement;
– Free 24/7 consultation service; – Consultancy on product quality improvement. |
| 6 | Contact for Services | For assistance with testing/certification, please contact:
Address: ICD Long Bien, No. 01 Huynh Tan Phat, Sai Dong B Industrial Park, Long Bien Ward, Hanoi |
| Note: Phuc Gia Laboratory Corporation directly performs testing and certification for water dispensers according to the regulations of the Ministry of Science and Technology (MOST). | ||
RELATED POSTS:
- Guidance on Safety Testing for Water Dispensers under QCVN 4:2009/BKHCN
- Conformity Certification (QCVN 4) for Water Dispensers
- Food Safety Declaration for Water Dispensers
- Most Comprehensive Summary of Water Dispenser Import Procedures
For more details, please contact us at:
PHUC GIA LABORATORY CORPORATION
PHUC GIA CERTIFICATION CENTER
PHUC GIA INSPECTION TESTING CENTER
Address: ICD Long Bien, No. 01 Huynh Tan Phat, Sai Dong B Industrial Park, Long Bien Ward, Hanoi City, Vietnam.
Hotline: 0981 996 996/ 0982 996 696/ 024 7779 6696
E-mail: lab@phucgia.com.vn/cert@phucgia.com.vn/info@phucgia.com.vn
Website: phucgia.com.vn
Working time: Monday to Friday 8:00 – 18:30; Saturday 8:00 – 12:00
